How long will it take the Québec Ombudsman to process my disclosure?

We send an acknowledgement of receipt within five working days of our first contact with you. Then we assess whether an investigation is warranted. If, after looking into the disclosure, we feel that there is no reason for proceeding any further, we will inform you of this within 60 days. If we decide to conduct an investigation, we commit to doing all we can to complete it within six months after we have received the disclosure.

You will be notified as soon as handling of the disclosure is completed.

For information about our service commitments, see our Service Statement.