How does the Québec Ombudsman’s determine whether wrongdoing has occurred?

The Québec Ombudsman issues its recommendations after a rigorous and impartial investigation conducted by experienced investigators using a proven method.

When it intervenes, the Québec Ombudsman can require all the information or documents it considers necessary. It may also summon a person to testify. Furthermore, public organizations are obliged to cooperate with the Québec Ombudsman.

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